Privacy Policy

Last updated: 2025-09-13

This Privacy Policy explains how ITEC Water Solution ("we", "us", "our") collects, uses and protects personal data when you use our website or request our services.

1. Data We Collect

• Contact information: name, email, phone, address when provided to request quotes or services.
• Service details: site information, property type and any technical specifications you share.
• Usage data: cookies and analytics while you visit the website.

2. How We Use Data

• To provide and manage services, prepare quotes and process payments.
• To communicate with you about bookings, service updates and support.
• To analyse website usage and improve our services.

3. Sharing & Disclosure

We do not sell personal data. We may share data with trusted third parties for service delivery (e.g., payment processors, transport or installation partners) under confidentiality obligations. We may disclose data if required by law.

4. Cookies & Analytics

We use cookies and analytics to operate and improve the website. You can control cookie preferences via your browser settings.

5. Data Security & Retention

We implement reasonable organisational and technical measures to protect personal data. We retain personal information only as long as necessary for the purposes described or as required by law.

6. Your Rights

Subject to local law, you may request access to, correction, or deletion of your personal data. To exercise these rights, contact us at itecwatersolutions@gmail.com.

7. International Transfers

If we transfer personal data outside Kenya, we will ensure appropriate safeguards are in place.

For privacy concerns or data requests, contact: itecwatersolutions@gmail.com.