Terms & Conditions

Last updated: 2025-09-13

These Terms & Conditions (“Terms”) govern your access to and use of services provided by ITEC Water Solution (“we”, “us”, “our”). By using our website or requesting a quote, you agree to these Terms.

1. Services

We provide water treatment solutions including Reverse Osmosis (RO) systems, borehole treatment, and purification services. Service descriptions on the website are indicative only. A binding agreement is created once we accept your order or quote.

2. Quotes, Pricing & Payment

  • Quotes are valid only for the period specified on the quote.
  • Prices are exclusive of VAT and other applicable taxes unless stated otherwise.
  • Deposits may be required before work begins; the balance is payable as stated on the invoice.

3. Access & Site Conditions

Clients must provide safe site access and necessary utilities. Unforeseen conditions such as contamination, structural issues, or inaccessible areas may result in additional costs.

4. Warranty & Limitations

Workmanship and equipment warranties apply only if explicitly stated in the invoice or warranty certificate. All other warranties, express or implied, are excluded to the extent permitted by law.

5. Liability

Our liability is limited to the total amount paid for the specific service giving rise to a claim. We are not liable for indirect, incidental, or consequential damages.

6. Cancellation & Termination

Either party may terminate an agreement in writing. Cancellation fees may apply for ongoing work or materials already procured.

7. Intellectual Property

All content on this website, including logos, images, and text, is the property of ITEC Water Solution or its licensors. You may not copy or reuse this material without our written consent.

8. Governing Law

These Terms are governed by the laws of the Republic of Kenya. Any disputes will be resolved exclusively in Kenyan courts, unless agreed otherwise in writing.

9. Updates to Terms

We may update these Terms from time to time. The revised Terms will be posted here with an updated “Last updated” date.

For any questions about these Terms, contact us at itecwatersolutions@gmail.com.